Privacy Policy

Effective Date: 01 Jan 2025
Last Updated: 05 April 2025

Welcome to R. K. Hospital, located in Dhakoli, Zirakpur. Your privacy is very important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our hospital, website, or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name
Contact details (address, phone number, email)
Date of birth
Gender
Emergency contact details

b) Medical Information

Health conditions
Medical history
Current treatments
Test reports and prescriptions

c) Payment & Billing Information

Insurance details
Billing address
Payment method

d) Technical Information (for website visitors)

IP address
Browser type
Pages visited
Time spent on site

2. How We Use Your Information

We use your information for purposes including:

Providing accurate diagnosis and treatment
Appointment scheduling and follow-ups
Medical record management
Insurance and billing purposes
Improving our services and patient experience
Sending important updates or health reminders

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

Authorized medical professionals for treatment
Insurance providers for claims
Laboratories or diagnostic centers (with your consent)
Government or legal authorities (only if required by law)

4. Data Security

We implement strong security measures to protect your personal and medical data, including:

Secure servers and encrypted storage
Restricted access to sensitive information
Regular monitoring and system updates

5. Patient Rights

You have the right to:

Access your personal and medical records
Correct inaccuracies in your data
Withdraw consent for data usage (as per applicable laws)

6. Cookies and Tracking (for website use)

Our website may use cookies for a better user experience and to analyze website traffic. You can choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites.

8. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data,
please contact: SCO 16, adjoining UCO Bank, opp. Hermitage, Vasant Vihar Phase 1, Dhakoli, Zirakpur, Punjab 140603
Phone: 0176-250-2255
Email: rkrospitaldhakoli@gmail.com